Training Front-of-House Representative – Reading

Vacancy summary

• Training Front-of-House Representative (part-time).
• Location: Reading town centre (RG1 2AN). See armada.co.uk/centre/reading.
• Hours: 8.00am to 9.30am, typically 10-15 mornings per month.
• Rate: £37.50 per morning.
• Date posted: 25 September 2024.
• Vacancy ref: 31/012.

The role

Armada is an established training company. We deliver creative and technical courses to professional people at our established training centres in Bristol, Bromsgrove, Cardiff, Manchester, Milton Keynes, Nottingham, Reading and Sheffield, and at clients’ venues throughout the UK.

We’re seeking a mature, professional person to assist at our Reading centre. Working primarily at the start of the day, you’ll be involved with setting up courses, meeting and greeting delegates, and assisting with various aspects of our training operation at Reading.

Reporting to our training team at our Bromsgrove main office, you will be the face of our Reading training centre.

As with all positions we advertise, our aim is to recruit someone who’ll be with us for the long-term. As such, this position isn’t suitable for students.

Responsibilities

Your primary responsibilities will include:

• Preparing and setting up our training room at the start of each training day.
• Meeting and liaising with our trainers.
• Warmly meeting and greeting our training course delegates upon arrival.
• Tracking stock and re-stocking items as required.
• Liaising with staff at the venue.
• Other miscellaneous tasks as required.

Skills and requirements

We don’t require any specific experience – full training will be provided. We are looking for the right person who:

• Is approachable, personable and able to adapt to different situations, always keen to delight training delegates and improve their experience.
• Has outstanding communication and customer service skills.
• Has excellent organisational skills.
• Is able to work independently and is highly dependable.
• Has basic computer skills as a minimum. (You don’t necessarily need to be an advanced computer user – we prepare computers for training courses and carry out troubleshooting remotely.)

Working hours and arrangements

You will be required to work between 8am and 9.30am on days when we host training courses; we envisage this will typically be 10-15 days per month.

From time to time you’ll need to carry our additional tasks outside these hours, but there will usually be a degree of flexibility when this is required, so you’ll be able to fit this around your other commitments.

Enquiries and application

If you have any queries relating to this vacancy, please email training@armada.co.uk or call 01527 834783.

To apply for this vacancy, please forward your CV by email with covering notes to training@armada.co.uk. Please use subject line: ‘Training Front-of-House Representative Reading – vacancy ref 31/012’.