Key details

Microsoft Teams provides a central workspace to collaborate, communicate and work together.

This course teaches the key elements of Teams. Sessions include:

• Introduction to Teams
• Creating a Team
• Working with channels
• File storage
• Instant chat
• Finding content
• Communicating
• Teams meetings

Microsoft Teams training is arranged on-request, i.e. one-to-one training or a ‘closed course’ for your group. Your training can be tailored to take into account any existing knowledge you have, and the work you’re going to be doing.

Exercises provide activity-based experience and help build confidence using Teams.

In-class or online

This course is available in-class at eight centres or live online.

Expert Microsoft Teams trainers

Microsoft Teams training is hosted by highly experienced instructors. See Expert trainers.

Training guide and certificate

Course delegates receive:

• Comprehensive training materials for Teams, to refer to throughout the course, and to use as a refresher back in the work-place.
• An e-certificate confirming successful completion of a Microsoft Teams training course.

After course support

Following Teams training, delegates are entitled to 30 days’ email support from their trainer to help with any post-course issues. For further details, see Support.

General information

Course times

Standard course times are 9.30am–4.30pm.

As we’d be hosting this as a ‘closed course’ for you/your group, there’s usually flexibility to change these times to suit you, e.g. start or end 30 minutes earlier or later.

Payment

Payment for Microsoft Office training can be made by:

• Bank transfer. Please call 01527 834783 for our bank details.
• Card. All major credit and debit cards accepted. Payment can be made securely online or over the phone. Card payments are processed by Stripe. Armada doesn’t record or store your card details.

Purchase orders

We accept purchase orders from UK-registered companies and public sector organisations.

Accommodation

See Accommodation local to our training centres.

Cancellations and postponements

If an on-request Microsoft Teams course booking is cancelled giving less than 20 working days’ notice, a cancellation fee is payable. View cancellation terms.

If an on-request Microsoft Teams course booking is postponed giving less than 20 working days’ notice, a postponement fee is payable. View postponement terms.

Terms and conditions

Expert trainers

Simon Lambourne-Wills

Simon has been a Microsoft Trainer and Consultant since 2007.

He has expert knowledge of a wide range of applications in the Office family. As well as the mainstream products such as Word, Excel, PowerPoint, Teams, Power BI, etc., Simon hosts courses in the more niche tools including Yammer, Sway, Office365 Video and Planner.

When training, Simon strives to build confidence in all attendees. He achieves this by engaging and interacting with them, creating good rapport and enabling them to be involved.

Course content

Introduction to Teams

• What is Teams?
• Starting Teams
• Navigating the Screen
• Teams on Mobile/Tablet

Creating a Team

• What is a Team?
• Setting up a Team
• Joining a Team
• Owner/Member Management
• Team Settings

Working with Channels

• Creating/Managing a Channel
• Channel Settings (Privacy, Permissions)
• Using the Conversation Tab for communicating Sending, Replying and Responding to Conversations
• Tagging, Announcements and Multiple Channel Posts

File Storage

• Storing Files within Teams
• Teams and SharePoint
• Dual Collaboration within Teams
• Sharing Files/Folders Internally and Externally
• File Tabs within Channels

Instant Chat

• Chat vs. Conversations
• Create a Chat
• Setup a Group Chat
• Sending/Sharing Files via Chat

Find Content

• Searching People, Chat, Files and Teams
• Filter Activity Feed

Communicating

• Creating a Voice Call
• Starting a Video Call
• Creating a Group Voice/Video Call
• Converting a Chat into a Call
• Starting a Call from a Channel
• Screen Sharing
• Video Participant Settings

Teams Meetings

• Creating a Team Meeting
• Meeting Settings
• Organiser/Participant Permissions
• Running the Meeting
• Recording Meetings

Live online training

Online training lets you participate in a live Microsoft Office course from your place of work or home.

We do everything possible to make your online training experience as close as possible to actually being in the classroom. You can:

• See and hear our trainer, and the other delegates participating in the course…
  
• Watch our trainer demonstrate techniques in Microsoft Office.
• Interact by speaking, using chat, or raising your ‘virtual hand’ if you need assistance.
• Share your screen with our trainer, and allow them to take control to explain something.

Like our in-class courses, online Microsoft Teams courses…

• Are presented by expert instructors.
• Give you plenty of opportunity to carry out assisted, practical exercises using Microsoft Office.
• Offer 30 days’ email support from your trainer.

All you need is an Internet-connected computer with…

• Microsoft Office installed.
• A webcam and audio capability. If your computer running Microsoft Office doesn’t have these, you can use a second device, such as another computer or tablet. See Hardware recommendations for live online training for further details.

If there’s anything you’re not sure about we’ll do our best to help you. We won’t, however, be able to assist with your Microsoft Office installation.

We provide everything else…

• Links to download the files, resources, etc. you’ll use in your course.
• A training guide. For most courses, you can choose from a printed copy that we post to you, or a PDF.

In the week before your course, we’ll send you an email containing everything you need to prepare for and participate in the training. Then, a couple of days before your course, we’ll give you a courtesy call to make sure you have everything in place and answer any questions you may have.

Please note that we are not able to record scheduled online courses for privacy reasons.

When you attend live online training, you’re participating in a real course, hosted by a real trainer, in real time